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Collaboration & Contact Management

Throughout the customer life cycle, our software enables you to communicate with customers through multiple channels, share information, and manage individual learner and organization relationships.

TrainingPartner's Customer Relationship Management tool helps clients manage employee or customer relationships by tracking and administering all forms of communication. In addition to managing learner events you can now tie in marketing opportunities, campaigns, follow-ups and forecasting.

Online discussion groups and other collaborative features are available. Integration with virtual classroom technology provides real-time interaction among geographically dispersed groups.

The blending of collaboration with customer relationship management will support your efforts to develop loyal organizational relationships and create a community of learners.

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