Throughout the United States, county governments provide regional-based services to all residents of the county and are also responsible for basic services to those who live outside municipal catchment areas.
TrainingPartner™ is used by several US counties to manage employee learning and development. One of these TrainingPartner clients is a county that contains 34 cities and has a population of around 3 million. The county's 17,000 employees are spread over 24 agencies and departments that cover public works, parks, social services, healthcare, sheriff, coroner, district attorney and much more.
The county values efficiency, accountability and results, and its vision is of a workforce that strives for high quality, responsive, customer-focused service.
Behind the scenes of this workforce vision is the TrainingPartner learning management system (LMS) that helps with registration, tracking, reporting and program administration for required employee training. TrainingPartner offered a turn-key software product that was capable of meeting the county's requirements for a price that fit the budget.
To download the full case history in PDF format click here