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County Social Services Case History: TrainingPartner Helps Riverside's Dept of Public Social Services Meet Employee Compliance.The Riverside County Department of Public Social Services (DPSS) provides many different forms of public assistance from pre-natal Medi-Cal services for low income women to subsidized in-home care for vulnerable seniors and disabled adults. The agency contributes to the safety and security of thousands of abused and neglected children and adults by serving as the county’s child and adult protective services agency.Riverside DPSS has 3,000 employees spread throughout 70 locations across the county. The agency must ensure that all staff meet various federal, state, local and divisional compliance requirements. Mandated training must be administered and tracked — a time-consuming but important task undertaken by the training branch. In 2005 the DPSS training branch started the search for a Learning Management System to replace a previously implemented on-line training registration system. The department needed a solution that would not just assist with its current needs, but also allow it to keep an eye on the future. DPSS ultimately chose the TrainingPartner™ LMS from GeoMetrix Data Systems Inc. To download the full case history in PDF format click here
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