This online site provides a number of technical resources for authorized users including the following.

Support Incidents: Information on your organization's support incidents including status
Product Downloads: Software updates and maintenance releases
Client Forums: Interactive lists where you can post questions and discuss issues with other TrainingPartner users
Technical Documents: Papers covering new releases, frequently asked questions, hints & tips, and troubleshooting

To access these resources, you need to log in to the Support Centre. You can do this by using the menu links above. If you already have a log-in and password, use the Support Log in link. If you have never used the Online Support Center, you need to fill out a registration form using the Support Registration menu link.